Microsoft Ads & Business Intelligence

Reaching the audiences Google misses — and building the reporting layer to prove what's actually working. From UET tracking to full BI dashboards, this is the end-to-end work most agencies don't offer.

Case Study

Anonymous HVAC Company — 5x ROAS in One Quarter

Industry: HVAC  ·  Channel: Microsoft Ads  ·  Timeframe: Q1 2025  ·  Client name withheld by request

5x
Return on ad spend
within a single quarter
62%
Lower cost per lead
vs. Google Ads
3 wks
From zero to
live, tracked campaigns

The Situation

An established HVAC business was running Google Ads but seeing diminishing returns in a competitive local market. CPC was rising, lead quality was inconsistent, and their tracking wasn't capturing offline conversions — meaning the algorithm was optimising blind. They had no presence on Microsoft Ads and no reporting beyond the platform's native numbers.

What We Did

  • Full Microsoft UET tag implementation via GTM
  • Offline conversion import tied to CRM close data
  • From-scratch campaign build targeting seasonal demand signals
  • Audience layering using in-market and remarketing lists
  • Custom BI dashboard consolidating spend, leads, and revenue
  • Weekly reporting cadence with actionable commentary

The Result

By the end of Q1, Microsoft Ads was delivering a 5x ROAS — outperforming their Google campaigns on a significantly lower budget. Cost per lead came in 62% cheaper. The BI layer meant they could see, for the first time, exactly which campaigns were driving booked jobs rather than just form fills.

Why It Worked

Bing's desktop-heavy, older demographic is a strong fit for considered home services purchases. Combined with proper offline conversion data feeding back into bidding, and a reporting setup that connected ad spend directly to revenue, the campaign had everything it needed to optimise toward real business outcomes.

Comprehensive Business Intelligence

Cross-Channel Reporting

Unified dashboards that pull Google Ads, Microsoft Ads, GA4, and your CRM into one view. No more toggling between platforms to piece together what's actually happening.

Offline Conversion Tracking

Connect your ad clicks to real-world outcomes — phone bookings, CRM deals, in-store visits. Feed that data back into platform bidding so the algorithm optimises for revenue, not just clicks.

Revenue Attribution

Move beyond last-click. Understand which campaigns, keywords, and channels are actually contributing to pipeline and which are just burning budget.

Actionable Weekly Reports

Plain-English commentary on what's changed, why it matters, and what we're doing about it. Not a wall of numbers — a clear picture of where your money is going and what it's returning.

What I Do

🎯

Search Campaigns

Built from scratch or perfectly imported from your winning Google Ads campaigns. Optimized specifically for the Bing network audience.

🛒

Microsoft Shopping

Merchant Center setup, product feed optimization, and high-converting shopping campaigns to get your inventory in front of buyers.

📊

UET & Tracking

Flawless implementation of the Microsoft UET tag and conversion tracking so we actually know what's driving revenue, not just clicks.

⚙️

Monthly Maintenance

Ongoing bid management, negative keyword expansion, ad copy testing, and budget pacing. I keep it running smoothly while you run your business.

Lead-Gen Pricing

Import & Setup

£150
  • Clean Google Ads import
  • Microsoft UET tag setup
  • Basic conversion tracking
  • 1 week post-launch monitoring
Start Setup

Monthly Maintenance

£99/mo
  • Weekly optimization routines
  • Negative keyword expansion
  • Budget & bid management
  • Monthly performance report
Get Started

Not sure if Microsoft Ads is right for your niche? Let's do a quick, free viability check before you spend a penny.

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